Monthly Archives: March 2015

The Customer Service (actually twitter monitoring) department of **&* called. They then promised resolution by 4:00 pm EDT tomorrow (102.5 hours after original order). Then when asked for clarification, they clarified that their “promise” was not, in fact a promise. … Continue reading →

At about 9:30 am on the 16 of March, I placed an order with AT&T for an HD upgrade of my U-****** account. This still has not happened. I have spent over 5 hours on the phone, with me calling … Continue reading →